Shipping Policy

1. Production Time
All products are made to order. Production typically takes 3–8 business days before being shipped.

2. Shipping Time
Estimated delivery times after production:

  • United States: 5–10 business days

  • International: 12–25 business days

Note: Shipping times are approximate and may vary during holidays, high-demand periods, or due to carrier or customs delays.

3. Shipping Fees

We offer Free Shipping on all orders.

Please note: While shipping is free, your order may still be subject to customs duties, VAT, or sales taxes depending on your country's regulations. These fees, if applicable, are the customer's responsibility.

4. Tracking Information
Once your order has been shipped, you will receive an email confirmation that includes a tracking number and a link to monitor the shipment progress.

5. Express Shipping (if available)
We may offer express shipping options at checkout depending on your region.
Please note that a valid phone number is required for express deliveries to avoid delays or failed delivery attempts.

6. Important Address Information
To ensure smooth delivery, please make sure your shipping address is complete and accurate, including:

  • Full name (first and last)

  • Street address

  • Apartment/suite/unit number (if applicable)

  • Zip/postal code

  • City and state/province

  • Valid email address and phone number

We are not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.

7. Customs and Import Taxes
International buyers are responsible for any customs duties, VAT, or import taxes that may be imposed by their country. These fees are not included in the product price or shipping cost.
We are not responsible for delays caused by customs.

8. Delivery Responsibility
Once the package has been handed over to the shipping carrier, we are not liable for delays, loss, or damages during transit.
In cases of damage, please refer to our Return Policy and contact us within 3 calendar days of delivery with photos and details.

*Currently, we do not offer shipping to Hawaii, Alaska, Puerto Rico, Guam, American Samoa, or U.S. Virgin Islands. Orders placed from these locations may be cancelled and refunden.